Privacy Policy

 

 

overview and Philosophy
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

 

We, our, and us, when used in this notice, mean Sundown State Bank.
This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:
Our consumer customers who have a continuing relationship by purchasing or holding financial products
Or services such as a (n):

  • Deposit Account

  • Loan Account

  • Safe Deposit Box

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliated of ours. This is also known as nonaffiliated third party or simply an "other party".


THE INFORMATION WE COLLECT
We collect information about you from the following sources:
Information you give us on applications or other forms
Information about your transactions with us
Information about your transactions with other parties
Information from a consumer reporting agency

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INFORMATION WE DISCLOSE ABOUT YOU
We do NOT disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.
**We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
 
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.


INFORMATION ABOUT FORMER CUSTOMERS
We do not disclose information about former customers, except as permitted by law.

TEXAS NOTICE
This institution is chartered, licensed, or registered under the laws of the State of Texas and by State law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against this institution should contact the Texas Department of Banking.


Sundown State Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of checks activities should contact the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:


In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
Telephone No.: 877/276-5554: Fax No: 512/475-1313
E-mail
: consumer.complaints@banking.state.tx.us:
Website: www.banking.state.tx.us

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Your Right To Correct Mistakes
It is our goal to maintain complete accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you or your interests, please notify us. We will promptly investigate your concerns and correct any inaccuracies.
Under the Fair Credit Reporting Act, you have the right to notify us if you believe we have reported inaccurate information about your account to any Consumer Reporting Agency. Such notices should be sent in writing and include your name, correct address, social security number, telephone number, account number, type of account, specific item of dispute and the reason you believe the information reported is in error. Please send your notice to Sundown State Bank at P. O. Box 548, Sundown, Texas 79372-0548. We will investigate your concerns, and correct any inaccuracies, and confirm our actions to you.


Our Commitment to You
You can count on us to keep you informed about how we protect your privacy and restrict access to the information that you provide us – whether it is obtained at a banking location, over the phone or through the Internet.

Visitors to this bank Website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:

  • Date and time our site was accessed

  • IP address (A numeric address given to servers connected to the Internet)

  • Web browser used

  • City, state, and country


The bank uses this information to create summary statistics and to determine the level of interest in information available on our site.
Visitors may elect to provide us with personal information via E-mail, online registration forms, or our guest book. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations.
Some areas of our Website may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.

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